Frequently asked questions

You can spend up to €150 per month with your card. This is a legal rule. Unfortunately, we cannot deviate from this.

Until recently, we did not take this into account. As a result, sometimes more money was on the card than parents/caregivers could spend. We want to prevent this. Therefore, we now ensure that you never have more than €150 on your card.

For example: If there is still €100 on your card, and you have already received €20 this month, we can only put another €30 on your card. This keeps your total under €150.

We advise you to spend your balance within 2 weeks. This way, you get the most out of your card.