Frequently asked questions

I will be away for a long time (holiday, visiting abroad, etc.). What happens to my grocery card?
As long as you participate in the programme, you will receive money on your grocery card. If you do not use the card for groceries for a long time, we will stop adding money once it reaches €150. The grocery card is not a savings card. It can hold a maximum of €150. Missed payments due to this will not be refunded.