Frequently asked questions

The grocery card is not a savings card. The money you receive from us must be spent on food for your children. Preferably within 2 weeks, as you will receive a new amount after that.

It is not a problem if you cannot spend the money within 2 weeks. You can still use the card afterwards.

However, note that the card can hold a maximum of €150, and you can spend up to €150 per calendar month. Therefore, spend the money you receive within the same calendar month. You can spend the money all at once or make multiple payments until it is used up.